Privacy Policy

Privacy Policy — xLabs-Solutions

Last Updated: February 15, 2026

xLabs-Solutions (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, use our services, or interact with us online or offline.

By accessing or using our website or services, you agree to the terms of this Privacy Policy.

1. Who We Are

xLabs-Solutions is a digital marketing and software development company that provides performance marketing, analytics infrastructure, automation, and related business services.

We act both as:

• a business service provider to our clients, and

• a data controller for visitors and users of our website.

If you have any privacy-related questions, you may contact us at:

Email: privacy@xlabs-solutions.com

2. Information We Collect

We collect information in three primary ways: information you provide, information collected automatically, and information received from third parties.

A. Information You Provide to Us

You may voluntarily provide personal information when you:

• submit a contact form

• request a consultation

• communicate with us via email or phone

• subscribe to communications

• become a client

• interact with chat or support features

This information may include:

• full name

• email address

• phone number

• company name

• job title

• project details

• billing information (for clients)

• any information you choose to include in communications

We do not intentionally collect sensitive personal information such as Social Security numbers, government IDs, or health data through our website.

B. Information Collected Automatically

When you visit our website, certain information is automatically collected through cookies, tracking technologies, and server logs.

This may include:

• IP address

• browser type

• operating system

• device type

• pages viewed

• time spent on pages

• referring URLs

• interactions with content

• approximate geographic location

We collect this information to understand how visitors use our site and to improve our services.

C. Analytics & Advertising Technologies

We use analytics and advertising platforms that may set cookies or collect device identifiers, including:

• Google Analytics

• Google Ads conversion tracking

• remarketing and retargeting technologies

• tag management systems

• marketing automation platforms

These tools help us:

• measure campaign performance

• understand user behavior

• improve website functionality

• provide relevant advertising

Some of these providers may process data outside your jurisdiction.

D. Information From Third Parties

We may receive information about you from:

• advertising platforms

• referral partners

• CRM integrations

• public business directories

We use this information only for legitimate business purposes such as responding to inquiries or providing requested services.

3. How We Use Your Information

We use collected information to:

• respond to inquiries

• schedule consultations

• provide services to clients

• operate and maintain our website

• improve performance and usability

• send administrative communications

• measure marketing effectiveness

• prevent fraud or abuse

• comply with legal obligations

We do not sell your personal information.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies.

Cookies allow us to:

• remember preferences

• understand visitor behavior

• analyze performance

• run advertising campaigns

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

5. How We Share Information

We may share information with trusted service providers who help us operate our business, including:

• analytics providers

• advertising platforms

• CRM and email systems

• cloud hosting providers

• payment processors (for clients)

These providers are contractually required to protect your information and may only use it to perform services for us.

We may also disclose information if required by law, court order, or to protect our legal rights.

6. Data Retention

We retain personal information only as long as necessary for:

• providing services

• fulfilling contracts

• complying with legal requirements

• resolving disputes

• enforcing agreements

When no longer needed, information is securely deleted or anonymized.

7. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information.

These may include the right to:

• request access to your data

• request correction

• request deletion

• object to processing

• request data portability

• opt-out of targeted advertising

To exercise any rights, contact us at: privacy@xlabs-solutions.com

We will respond within the timeframe required by applicable law.

8. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

• know what personal information we collect

• request deletion of your personal information

• opt out of data sharing for advertising purposes

• not be discriminated against for exercising privacy rights

To submit a request, email: privacy@xlabs-solutions.com

9. GDPR (European Economic Area Users)

If you are located in the EEA, our legal bases for processing personal data include:

• legitimate interest (website operation and business communication)

• contract fulfillment (client services)

• consent (cookies and marketing where required)

• legal compliance

You may lodge a complaint with your local data protection authority.

10. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your information.
However, no internet transmission or storage system is guaranteed to be 100% secure.

11. Third-Party Websites

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.

12. Children’s Privacy

Our services are not directed toward individuals under 13 years of age.
We do not knowingly collect personal information from children.

13. Changes to This Policy

We may update this Privacy Policy periodically.
The updated version will always be posted on this page with the revised “Last Updated” date.

Continued use of our website after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact:

xLabs-Solutions
Email: privacy@xlabs-solutions.com